The Future of Enterprise Service Management
IT departments have long employed ITSM and ITIL best practices to maintain and deliver essential (IT) services that keep the business running.
Create a foundation for employee-centric digital transformation with AI-driven chatbot technology for your business today. Read our white paper to learn how.
An AI-Based Virtual Agent that creates intelligent, actionable and engaging conversations. Fully automated to move tickets faster and more efficiently from creation to resolution.
Luma™ Will Transform
IT Service Management
The future of support is conversational experiences for users and automated services.
Benefits of using Luma™
Luma allows organizations to provide modern support to their customers and automates many duties of a Level-0 and Level 1 analyst.
Luma™ Improves the Service Experience
24x7 availability and intelligent guidance
Properly categorized, actionable tickets
Interactive access to operational data & KPIs