30 Minute Assessment With A Luma Expert
We’ve combined the latest in artificial intelligence with natural language processing to create Luma, our truly innovative virtual agent. Together, these technologies enable previously impossible service automation and eliminate many support and ITSM challenges.
An AI-Based Virtual Agent that creates intelligent, actionable and engaging conversations. Fully automated to move tickets faster and more efficiently from creation to resolution.
The future of support is conversational experiences for users and automated services.
Benefits of using Luma™
Luma allows organizations to provide modern support to their customers and automates many duties of a Level-0 and Level 1 analyst.
Luma™ Improves the Service Experience
24x7 availability and intelligent guidance
Properly categorized, actionable tickets
Interactive access to operational data & KPIs